Q. Usually, how long does it take to deliver?

Orders take 3-12 business days to process. Depending on the status of our manufacturers, some products may take longer. Because of the nature of the Korean fashion market, some delays are inevitable and can delay your order by up to 20 business days.

We would like to assure our customers that we will do everything we can to deliver your order as fast as possible to wherever you are. In case of delays, please know that we are working to serve you best. We would like to warn our customers in advance that all footwear are likely to take longer due to their popularity and manufacturing process. 

Please keep this in mind and order well in advance from the date you need it, to ensure they arrive in time! Your tracking code will be sent to you via email once it is shipped. Shipment takes 3-12 business days, although certain regions may take longer. If your package does not arrive within 8 business days from shipment, please contact our customer service center e-mail.